Terrasse Bois Caraïbes
FR

Frequently asked questions

All the answers, straight

Prices, colours, delivery, warranties, maintenance, installation: what our clients ask us every week — and what we tell them.

The big questionAccoya or composite (WPC): which to choose for your deck?Heat in the sun, slip around the pool, ageing, environment, warranties: the full head-to-head between real wood and the imitation.Read the full answer
The big questionHow do I clean and care for an Accoya wood deck?The simple guide: the right steps, the frequency in our climate, the products to use — and the one mistake never to make.Read the full answer

In brief

What is the price of Accoya decking boards?

€110 incl. tax per m² in Accoya Color Grey (8.5% French overseas VAT included), whatever size you choose. Boards are sold by the m², online, with the recommended 10% for offcuts calculated automatically.

Why the Accoya Color Grey colour?

It is the colour we distribute: a contemporary grey tinted through the full thickness of the wood — not a surface stain. The tone stays grey even when cut, with no flaking, and keeps without any particular finishing maintenance according to the manufacturer’s data. Performance is pure Accoya: Use Class 4 (UC4), stability, manufacturer warranties. The natural golden-honey colour exists at the manufacturer but is not offered for sale at the moment.

Do you deliver in Guadeloupe and Martinique?

Yes, on these two islands only, each served by its own depot. Delivery is a €90 flat fee per order up to 20 m²; above that, freight is priced on quotation within 48 working hours. Depot pick-up, in Saint-François or Les Trois-Îlets, is free.

What warranty do Accoya boards carry?

A warranty from the manufacturer Accsys, transferable if the property is sold: up to 50 years above ground and 25 years in ground or freshwater contact, subject to installation and use conditions — notably a ground clearance of at least 200 mm and good ventilation for the 50-year warranty.

Does Accoya really resist termites?

Yes. Acetylation transforms the wood in depth: it is no longer “edible” for termites and wood-boring insects. It is fit for Use Class 4 (UC4) thanks to its natural Class 1 durability — the highest rating — without any added biocide.

Do you offer deck installation?

Yes: free site visit, design, then installation to professional standards by our teams, in Guadeloupe and Martinique, with warranties set out in writing on the quote. Installation is only priced on quotation, never online.

Can Accoya be installed around a pool?

Yes, it is even one of its favourite settings: non-toxic wood, pleasant barefoot, and good slip resistance according to the manufacturer’s tests — using the board profile and installation details suited to the water’s edge, which we do systematically, with marine-grade stainless-steel screws.

Your question isn’t here? Write to us — our Saint-François and Les Trois-Îlets depots reply within 48 working hours.